NYC FY 2025 Mayor’s Management Report Highlights Progress

NEW YORK – New York City Mayor Eric Adams today announced the release of the Fiscal Year (FY) 2025 Mayor’s Management Report (MMR), evaluating city agency performance from July 1, 2024, to June 30, 2025. The report, once again, demonstrates major improvements and significant progress made under the Adams administration in key areas of importance to New Yorkers, including public safety, housing, affordability, and quality of life — all reflecting the city’s commitment to addressing the needs of its residents.

“This year’s Mayor’s Management Report is another testament to our commitment to a cleaner, safer, and more affordable New York City,” said Mayor Adams. “We are taking on every quality-of-life issue from rats to potholes, breaking affordable housing records, and dropping crime to historic lows. Our city agencies are being held to the highest standards of efficiency and accountability, and the work is showing. With rat infestation signs at their lowest levels in five years, over 28,000 affordable housing units created or preserved, smashing our own target of 20,000 units by 41 percent, and significant reductions in major crimes, including homicides and shootings, we’re building a city that works for everyone. This year’s report proves New York City is not just back, but that we are leading the way and continuing to make steady progress to deliver a safer, more affordable city for New Yorkers that is truly the best place to raise a family.”

“The Mayor’s Management Report is the product of dedicated, year-round performance management and an achievement for public accountability,” said Mayor’s Office of Operations Director Daniel Steinberg. “The report features over 2,000 indicators across 45 city agencies, including narrative explanations for notable trends and an online Dynamic MMR for deeper analysis and monthly updates. By launching the DMMR and adding dozens of new indicators reflecting new challenges and programs, New York City continues to set the standard.”

Highlights of this year’s MMR include:

Keeping New Yorkers Safe:

• Six of the seven major felony crime categories saw decreases in FY 2025, with murder and non-negligent manslaughter dropping 6 percent, and robbery dropping by more than 17 percent. Shooting incidents also decreased 14 percent last fiscal year.
• Major felony crime decreased in parks by 12 percent, in the transit system by 2 percent, and in New York City Housing Authority (NYCHA) developments by 5 percent. Additionally, school safety incidents declined across all categories, including a 9 percent drop in major felony crimes.
• End-to-end average response time to critical crimes in progress by the New York City Police Department decreased by 14 seconds.
• Total traffic fatalities decreased 24 percent and were down across nearly all categories. This includes fatalities related to motorized two-wheelers, which decreased by 39 percent from 99 to 60; motor vehicle occupants, which saw a 32 percent decrease; and pedestrians, which decreased by 8 percent — making FY 2025 one of the best years for Vision Zero’s goals in recent history.
• The New York City Department of Buildings continued to see decreases in construction related incidents and accidents, down 37 percent from FY 2024, due to increased site visits and distribution of safety materials, as well as enduring adequate safety training on worksites.
• Total taxi medallion safety and emissions inspections conducted increased by 11 percent.
• The New York City Department of Design and Construction completed 4,427 feet of coastal protection as part of the East Side Coastal Resiliency and Brooklyn Bridge-Montgomery Coastal Resiliency projects on the Lower East Side of Manhattan, protecting more than 150,000 residents by reducing flood risk due to coastal storms and sea level rise.

Helping Put More Money in New Yorkers’ Pockets:

• Total private sector employment rose for a fourth consecutive year, 2 percent up to 4.22 million, which is nearly 20 percent more than it was in FY 2021, evidence of the city’s sustained economic recovery from the COVID-19 pandemic.
• In total, 2,523 minority-and women-owned business enterprises (M/WBE) were newly certified or recertified, increasing the total number of certified M/WBEs to 11,382 — an over 2 percent increase from FY 2024 and more than 5 percent above the New York City Department of Small Business Services’ 10,800 certified M/WBEs target, building off the work the Adams administration has done to break records on supporting M/WBEs.
• The New York City Industrial Development Agency closed more than double the number of contracts, which is projected to generate $775 million in tax revenue and create over 230 jobs while leveraging nearly $2 billion in private investment.
• People receiving skills training and work experience through New York City Economic Development Corporation programs more than doubled to over 25,000, driven by programming related to entrepreneurship and jobs in the green economy, creative life sciences, and technology industries.
• Fair Fares NYC enrollment increased 11 percent to a record 378,527. Total WeCARE recipients increased 63 percent from 15,133 to 24,620.
• The New York City Department of Consumer and Worker Protection’s (DCWP) Financial Empowerment Centers helped wipe away $136,968,576 in debt for clients — a 13 percent increase — and the cumulative amount of increased savings rose by 11 percent, to $17,673,479. This increase reflects stronger program management that helped counselors connect clients to savings strategies and debt relief resources, including Public Service Loan Forgiveness.
• There were 110,352 tax returns filed for free by DCWP’s NYC Free Tax Prep program during FY 2025, a 9 percent increase from the previous year. Participants saved an estimated $38,181,792 in filing fees during the 2025 tax season, a 17 percent increase from FY 2024.
• The total amount of consumer restitution from DCWP actions reached the second highest amount in five years at over $2.3 million.
• The New York City Human Resources Administration nearly tripled the number of clients helped to obtain employment to nearly 22,000 working-class New Yorkers.
• Nearly 210,000 applications were processed for the city’s IDNYC card, up over 4 percent, and the 197,996 cards issued was 8 percent more than last year, while still maintaining a 97 percent application timeliness rate, meaning nearly all cards were sent within 14 days of the application being received.

Achieving Results in Educating City’s Youth and Supporting Families:

• Applying for child care is as accessible as ever with MyCity, the city’s online portal that provides a centralized, user-friendly platform for New Yorkers and businesses to access, apply for, and track various city services and benefits. Child care applications submitted through MyCity increased 68 percent from FY 2024 to nearly 70,000 applications in FY 2025, including a 26 percent increase in new applications, and a nearly five-fold increase in recertification applications.
• Voucher enrollment was up nearly across the board: The average child care voucher enrollment increased by 28 percent, the average center-based child care voucher enrollment increased by 33 percent, the average family child care voucher enrollment increased by 21 percent, and the average informal home-based child care voucher enrollment increased by 42 percent.
• The New York City Department of Youth and Community Development’s Summer Youth Employment Program (SYEP) served a 97,004 participants across nearly 13,000 sites. The total amount of stipends and wages paid through SYEP accordingly increased by 12 percent from Fiscal Year 2024 to a record high of $139.9 million. Combined with other city agencies, SYEP surpassed the citywide goal of a record 100,000 summer opportunities for young people. Afterschool programs, such as Beacon and Cornerstone, also had record participation. Beacon programs enrolled 62,292 youth participants and 17,353 adults, increases of 10 percent and 4 percent, respectively; Cornerstone programs served 21,122 young people, an increase of 11 percent.
• School class size decreased across all grade bands and the proportion of students chronically absent decreased to the lowest level under the administration.
• Students in grades 3 to 8 meeting or exceeding standards increased seven percentage points, to 56 percent, for English Language Arts and nearly 4 percentage points, to 57 percent, for math — both five-year highs. These increases are a testament to the success of Mayor Adams’ signature initiatives, NYC Reads and NYC Solves, which the city expanded this year so that over 490,000 students can benefit this school year.

Delivering More Affordable Housing:

• The Adams administration created and preserved over 33,000 total units of affordable housing across the city’s housing portfolio in FY 2025, a 15 percent increase from the previous fiscal year. Of the total, over 28,000 affordable housing units were created or preserved by the New York City Housing and Preservation Department (HPD) — exceeding HPD’s target of 20,000 units by 41 percent. This included 13,361 units of new construction, the second highest number of new construction units in the city’s history.
• Affordable units issued through the city’s housing lottery took nearly 50 fewer days to approve — 26 percent faster than last fiscal year.
• Proactive building visits by the HPD Anti-Harassment Unit increased by 24 percent.
• HPD also expanded its reach through alternative enforcement tools with more buildings taking necessary steps to correct violations and exit enforcement programs in Fiscal 2025 compared to Fiscal 2024. The number of units discharged from the Alternative Enforcement Program (AEP) rose by 36 percent, from 3,374 to 4,592 units.
• HPD created or preserved 4,178 units for homeless households, including 1,962 supportive housing units — representing the highest number of homeless units and third highest number of supportive units on record.
• New move-ins at NYCHA have increased significantly, increasing by 42 percent to 4,630.
• NYCHA work order response times continued to improve across several indicators due to reforms made to the work order process. The average time to resolve emergency service requests decreased 17 percent.
• Exits from shelter to permanent housing increased across the board: Single adults increased 6 percent, adult families increased 46 percent, and families with children increased 40 percent.

Improving Quality of Life:

• Initial inspections with active rat signs are at a five-year low at 19.7 percent, reflecting efforts are working, such as citywide waste containerization and public education efforts.
• Response to rat and other pest complaints have improved at NYCHA — the percent of rat complaints responded to within two days and within five days have increased by 17 and 13 points, respectively. Other pest complaints responded to within seven days and within 10 days have increased by 44 and 40 points, respectively.
• The New York City Department of Sanitation (DSNY) deployed 17 percent more illegal dumping cameras, a total of 337 more; 21 percent more summonses were issued for illegal dumping, a total of 872; and the 417 illegal dumping vehicles impounded was 46 percent more than last year.
• DSNY removed over 26,600 vehicles from city streets, more than doubling last year’s total in support of Mayor Adams’ commitment to remove illegal vehicles from city streets.
• The city saw major environmental gains and savings, largely due to composting and recycling. Overall recycling tonnage increased 4 percent, and the diversion rate of recyclables rose for a third consecutive year to 21.8 percent, the highest since FY 2011. Tons of refuse disposed to landfills decreased to the lowest level in at least 15 years, largely due to the tons of organic waste that were diverted, which increased nearly 29 percent. Green infrastructure
• assets implemented increased 19 percent.
• Sewer back up complaints dropped by 36 percent, and resolution time for backed up sewers decreased by 26 percent. Catch basin complaints also decreased 38 percent.
• The New York City Department of Transportation repaired 15 percent more potholes on city streets, an increase of nearly 20,000 potholes, and repaired 23 percent more potholes on city highways. Between streets and highways, over 180,00 potholes were repaired.
• DSNY cleaned nearly 28 percent more miles of highways, an additional 800 miles.
• New Yorkers living within walking distance of a park continued to increase to 84.2 percent, and there were 10 percent more trees planted along city streets. Street trees pruned increased by 19 percent and the annual pruning goal completed was 99 percent, 15 percentage points better than last fiscal year and the highest in the last five years.
• Health-led crisis response and community-based de-escalations increased 22 percent, and individuals who received services from long-term mobile community-based treatment providers increased for a fifth consecutive year, by 10 percent to over 6,200.